Pricing

Pricing

WorkflowAI Cloud uses a pay-as-you-go infrastructure, similar to Amazon Web Services. There is no fixed cost, minimum spend, annual commitment, and no need to talk to sales to get started.

Our Price match guarantee

We offer a price-match guarantee for all LLM providers: WorkflowAI Cloud charges the same per token price as using providers directly. Currently, we support models from OpenAI, Anthropic, Google, Mistral, DeepSeek, Grok, and Llama (provided by FireworksAI).

If you have credits with Amazon, Google, or Azure, you can also continue to use them via WorkflowAI Cloud, by providing your own API keys.

What does WorkflowAI Cloud charge for?

WorkflowAI Cloud only charges for:

  • the tokens generated by your AI features (per token generated)

  • the tools used by your AI features (per tool used)

We do not charge for:

  • data storage

  • quantity of AI features

  • users in your organization

  • bandwidth or CPU usage

Then how does WorkflowAI Cloud make money?

We make our margin by buying LLM tokens at bulk discount, and then reselling them to you at the standard public price.

To break this down further, let’s look at what actually drives the cost of inference: The cost of inference is mostly GPU and electricity, not tokens. When you buy tokens from an LLM provider you are effectively paying for the electricity and GPU cost. But paying for GPU usage is most efficient if you can utilize the GPU at maximum capacity, all the time. That’s hard to do on your own, but possible for WorkflowAI because we’re pooling demand from our users. By taking this approach of pooling demand, WorkflowAI can keep your LLM costs low while still giving you access to a wide range of providers.

Stripe Fulfillment Policy

Effective Date: June 23, 2025

WorkflowAI provides instant, digital delivery of API credits through our web-based platform. This policy outlines how we handle delivery, cancellations, and refund requests for these credits.

Delivery Method

API credits are delivered digitally and automatically via your account dashboard.

Upon successful payment or auto-reload (if enabled on your account) once your usage hits a pre-set threshold, credits will be added to your account.

Delivery Timeframe

Credits are typically applied within seconds of payment confirmation. In rare cases (e.g., payment processing delays), delivery may take up to 15 minutes.

Order Confirmation

Once payment has been successfully processed, you will receive an on-screen confirmation once credits have been applied. You can view your current credit balance in your account.

Shipping

No physical goods are shipped. All API credits should be purchased online via your registered account.

Issues with Delivery

If you do not see your credits after successful payment:

  • Log out and back into your account to refresh.

  • If the issue persists, contact support @ [email protected]

Cancellation

  • You may disable auto-reload of credits at any time through your account dashboard.

  • Cancellations apply only to future charges and do not affect credits that have already been delivered.

  • To avoid auto-reload billing, cancellations must be completed before your remaining balance reaches the auto-reload threshold.

Refund

API credit purchases are non-refundable, except in limited cases:

Eligible for refund:

  • Duplicate charges

  • System or billing errors

  • Verified service outages affecting credit usability

Refund requests must be submitted within 7 days of the original charge by emailing [email protected]. Please include your email on file and a description of the issue.

Refund Method:

Approved refunds will be issued to the original card payment on file.

Not Eligible for Refund:

  • Partially used or fully used API credits

  • Unused credits after account closure

  • Charges incurred prior to cancellation

We reserve the right to deny refund requests that do not meet the criteria above or show signs of abuse.

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